Smaller items take us 4-6 business days to create and larger items 7-10 business days.
Depending on the current workload, make time could vary by a few days.
Smaller items take us 4-6 business days to create and larger items 7-10 business days.
Depending on the current workload, make time could vary by a few days.
We can prioritize your order for completion within 3 business days.
Please contact us and we will send you a link to place your rush order.
Rush fee: 25% of the product price.
We accept payments via bank cards.
We ship globally and offer Free Worldwide Shipping on all orders, to your door. Paid shipping options are also available, see below.
All countries are shipped on DDP (delivery duty paid) basis, so taxes and duties are included in the final price and you will receive the package at your door, you will not need to clear it from customs.
For UAE: packages from foreign origin must be picked up in person from the central post office.
We can also deliver to PO boxes, but please make sure your PO box can accept packages of this size, otherwise, your package may be returned.
We strongly advise you to follow your online tracking information for detailed updates, so you will know when your package arrives at your post office.
All items are packaged in recyclable plastic, that protects from dirt, water, and punctures.
Please inspect your package upon arrival and do not accept it if damaged. This way the package will be returned to us and we will make and send you a new one. If you accept a package that is damaged, we won’t be able to compensate you.
Price: Free to any part of the world
Carrier:
Bulgarian Post in cooperation with the national posts in your country, i.e. USPS in the USA, Canada Post, Parcel Force in the UK, Australia Post, etc. – all of them are 100% reliable with no lost packages out of the thousands we have sent so far using them.
Terms of delivery:
Registered mail, a signature is required upon delivery. If you are not home at the time of delivery, the package will be treated per your national post’s policies. In most cases, such as USA, Canada, Australia, UK, you will be left a note to pick up your package from your local post office or call them to re-schedule delivery in a suitable time.
Transit times (approximate, not guaranteed):
Price: Please use the designated Express Delivery Upgrade listing in our shop or Send us a message for an estimation of the shipping cost.
Carrier: DHL
Terms of delivery:
Phone number is required to ship. Packages are delivered to your door and a signature is required to accept them.
Transit times (guaranteed):
We will send you a tracking number as soon as we dispatch your order. Please keep an eye on the tracking link using www.track-trace.com or at your national post’s website:
USA: www.usps.com
Canada: www.canadapost.ca
Australia: https://auspost.com.au/
UK: www.parcelforce.com
Status updates for Free and Priority shipping are only available once the package enters customs in your country.
All orders can be tracked here.
National postal service is very reliable in all parts of the world and lost packages are extremely rare, in our experience of sending thousands of packages to over 40 countries, including USA, Canada, Australia, UK, EU.
If a package is lost, we will send a replacement for free.
You may contact us if your package has not entered your country in more than 1 month. We cannot speed up the delivery, but we can issue an official query to the post to try to locate the package.
If you’d like to cancel your order or part of it, please contact us. We will be able to cancel the items we haven’t already started creating.