Absolutely perfect! This was exactly what you’d want in a customer experience. Ivan got back to me immediately, answered my questions promptly, helped me choose the style that best fit my needs. It arrived surprisingly quickly, especially given that it came from Bulgaria. The packaging was very well done to protect it. The cushion itself is beautifully made, lovely quality, exactly what I’d hoped, and perfectly matched to the measurements I’d given. I wish I could give this six stars! I wish this company great success.