{"id":65,"date":"2016-04-12T06:53:45","date_gmt":"2016-04-12T06:53:45","guid":{"rendered":"http:\/\/import.getbowtied.com\/merchandiser-v1.1\/?page_id=65"},"modified":"2023-12-12T12:45:16","modified_gmt":"2023-12-12T10:45:16","slug":"fragor-och-svar","status":"publish","type":"page","link":"https:\/\/cottonedshop.com\/sv\/faqs\/","title":{"rendered":"Vanliga fr\u00e5gor"},"content":{"rendered":"
\n\t
\n\t\t
\n\t\t\t

Couldn’t find what you’re looking for?<\/h4>\n

Skicka ett meddelande till oss p\u00e5 hello@cottonedshop.com<\/a>.<\/p>\n

Var \u00e4r Cottoned baserat?<\/h4>\n

Sofia, Bulgarien<\/p>\n

\u00c4r alla f\u00f6rem\u00e5l handgjorda?<\/h4>\n

Ja, alla produkter \u00e4r handgjorda och best\u00e4llningsvaror.<\/p>\n

G\u00f6r du specialanpassade produkter i alla former och storlekar?<\/h4>\n

Ja, vi kan skapa alla storlekar och former!<\/p>\n

How do you ship orders?<\/h4>\n

Alla best\u00e4llningar skickas via den bulgariska posttj\u00e4nsten (om inget annat beg\u00e4rs) i samarbete med den nationella posttj\u00e4nsten i ditt land. Vi anv\u00e4nder rekommenderad post och paket kr\u00e4ver en signatur vid leverans.<\/p>\n

All countries are shipped on DDP (delivery duty paid) basis, so taxes and duties are included in the final price and you will receive the package at your door, you will not need to clear it from customs.<\/p>\n

What is the shipping time?<\/h4>\n

LEVERANSTIDERNA \u00c4R INTE GARANTERADE. Om du beh\u00f6ver dina varor f\u00f6re ett visst datum m\u00e5ste vi ange ett extra belopp f\u00f6r tj\u00e4nster som UPS, DHL, FedEx etc. V\u00e4nligen ha t\u00e5lamod, f\u00f6rseningar \u00e4r m\u00f6jliga, men National Posts \u00e4r mycket p\u00e5litliga och vi har aldrig haft ett f\u00f6rlorat paket av de tusentals vi har skickat.<\/p>\n

Standard delivery time for international packages is 2-4 weeks, depending on your location. Priority shipping is available at an additional cost.
\nSome approximate delivery times:
\n- USA fastland (transport\u00f6r \u00e4r USPS) - 3 veckor
\n- USA (Hawaii) - 4-5 veckor
\n- Kanada (Canada post) - 3 veckor
\n- Australien (Australian post) - 3 veckor
\n- Europeiska unionen - 2 veckor
\nD\u00e5liga v\u00e4derf\u00f6rh\u00e5llanden (s\u00e4rskilt p\u00e5 vintern) och nationella helgdagar kan leda till vissa f\u00f6rseningar.<\/p>\n

Tracking your package<\/h4>\n

You can track your any package at www.track-trace.com<\/p>\n

Under de f\u00f6rsta dagarna till en vecka kommer du att se n\u00e5gon av f\u00f6ljande uppdateringar p\u00e5 sp\u00e5rningen - \"F\u00f6rbereder order f\u00f6r leverans\", \"Behandlas genom anl\u00e4ggning\", \"L\u00e4gg varan i p\u00e5sen\", \"Ta emot varan p\u00e5 v\u00e4xlingskontoret\".<\/p>\n

All of these updates mean that your package has LEFT Bulgaria on the shown date.<\/p>\n

The next update will become available only after the package enters your country, no updates in the meanwhile (5-15 days, depending on your country and size of order)<\/p>\n

You may contact us if your package has not entered your country in 25-30 days. We cannot speed up the delivery, but we can issue an official query to the post to try to locate the package.<\/p>\n

Lost packages are extremely rare.<\/p>\n

Returns and Exchanges<\/h4>\n

– If you are not completely satisfied with your purchase or wish to return an item, please, contact us. All returns must be pre-approved by Cottoned. Custom and used items are not returnable.<\/p>\n

– If your item arrived as described and without manufacturing defects or mistakes (Different fabric was used, Wrong design was implemented, More than 5% deviation in length or width), you may request a return for a non-custom item within the first 2 weeks after delivery. Items must be shipped back within 30 days of delivery. Refunds exclude platform and payment fees, and thus can be up to 82% of the order value.<\/p>\n

– If your item arrives with a manufacturing defect or mistake (listed above) we will make and send a new item or issue a full refund for that item.<\/p>\n

Kan jag best\u00e4lla som g\u00e5va?<\/h4>\n

Ja, det kan du, men v\u00e4nligen skicka ett meddelande till oss innan du k\u00f6per.<\/p>\n

Can I return a product?<\/h4>\n

If your item is approved for return, please declare the value at under $15 otherwise customs taxes apply even though this is not a purchase but a return. If import fees are charged, they will be deducted from your refund amount. Returned items must be in their initial condition.<\/p>\n

European returns
\nEuropean customers can use courier company DPD to return packages, including mattresses, at a very low price, usually around 30-40 euro. Request pick up from your door, details at www.dpd.com<\/p>\n

 <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

\n\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Couldn't find what you're looking for? Message us at hello@cottonedshop.com. Where is Cottoned based? Sofia, Bulgaria Are all items handmade? Yes, all items are handmade and made-to-order. Do you make custom products in all shapes and sizes? Yes, we can create any size and shape! How do you ship orders? [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-65","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQs | Cottoned Shop<\/title>\n<meta name=\"description\" content=\"Read the answers to our most frequently asked questions. If you don't find what you're looking for, don't hesitate to contact us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cottonedshop.com\/sv\/fragor-och-svar\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | Cottoned Shop\" \/>\n<meta property=\"og:description\" content=\"Read the answers to our most frequently asked questions. If you don't find what you're looking for, don't hesitate to contact us.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cottonedshop.com\/sv\/fragor-och-svar\/\" \/>\n<meta property=\"og:site_name\" content=\"Cottoned Shop\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-12T10:45:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/cottonedshop.com\\\/faqs\\\/\",\"name\":\"FAQs | Cottoned Shop\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/#website\"},\"datePublished\":\"2016-04-12T06:53:45+00:00\",\"dateModified\":\"2023-12-12T10:45:16+00:00\",\"description\":\"Read the answers to our most frequently asked questions. If you don't find what you're looking for, don't hesitate to contact us.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cottonedshop.com\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cottonedshop.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/#website\",\"url\":\"https:\\\/\\\/cottonedshop.com\\\/\",\"name\":\"Cottoned Shop\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cottonedshop.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/#organization\",\"name\":\"Cottoned\",\"url\":\"https:\\\/\\\/cottonedshop.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cottonedshop.com\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/cottoned-logo-large.png\",\"contentUrl\":\"https:\\\/\\\/cottonedshop.com\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/cottoned-logo-large.png\",\"width\":1548,\"height\":1548,\"caption\":\"Cottoned\"},\"image\":{\"@id\":\"https:\\\/\\\/cottonedshop.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs | Cottoned Shop","description":"Read the answers to our most frequently asked questions. If you don't find what you're looking for, don't hesitate to contact us.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cottonedshop.com\/sv\/fragor-och-svar\/","og_locale":"sv_SE","og_type":"article","og_title":"FAQs | Cottoned Shop","og_description":"Read the answers to our most frequently asked questions. If you don't find what you're looking for, don't hesitate to contact us.","og_url":"https:\/\/cottonedshop.com\/sv\/fragor-och-svar\/","og_site_name":"Cottoned Shop","article_modified_time":"2023-12-12T10:45:16+00:00","twitter_card":"summary_large_image","twitter_misc":{"Ber\u00e4knad l\u00e4stid":"3 minuter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cottonedshop.com\/faqs\/","url":"https:\/\/cottonedshop.com\/faqs\/","name":"FAQs | Cottoned Shop","isPartOf":{"@id":"https:\/\/cottonedshop.com\/#website"},"datePublished":"2016-04-12T06:53:45+00:00","dateModified":"2023-12-12T10:45:16+00:00","description":"Read the answers to our most frequently asked questions. If you don't find what you're looking for, don't hesitate to contact us.","breadcrumb":{"@id":"https:\/\/cottonedshop.com\/faqs\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cottonedshop.com\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cottonedshop.com\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cottonedshop.com\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/cottonedshop.com\/#website","url":"https:\/\/cottonedshop.com\/","name":"Bomullsbutik","description":"","publisher":{"@id":"https:\/\/cottonedshop.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cottonedshop.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"},{"@type":"Organization","@id":"https:\/\/cottonedshop.com\/#organization","name":"Bomull","url":"https:\/\/cottonedshop.com\/","logo":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/cottonedshop.com\/#\/schema\/logo\/image\/","url":"https:\/\/cottonedshop.com\/wp-content\/uploads\/2021\/02\/cottoned-logo-large.png","contentUrl":"https:\/\/cottonedshop.com\/wp-content\/uploads\/2021\/02\/cottoned-logo-large.png","width":1548,"height":1548,"caption":"Cottoned"},"image":{"@id":"https:\/\/cottonedshop.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/pages\/65","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/comments?post=65"}],"version-history":[{"count":0,"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/pages\/65\/revisions"}],"wp:attachment":[{"href":"https:\/\/cottonedshop.com\/sv\/wp-json\/wp\/v2\/media?parent=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}