{"id":65,"date":"2016-04-12T06:53:45","date_gmt":"2016-04-12T06:53:45","guid":{"rendered":"http:\/\/import.getbowtied.com\/merchandiser-v1.1\/?page_id=65"},"modified":"2023-12-12T12:45:16","modified_gmt":"2023-12-12T10:45:16","slug":"tietolahteet","status":"publish","type":"page","link":"https:\/\/cottonedshop.com\/fi\/faqs\/","title":{"rendered":"UKK"},"content":{"rendered":"
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Etk\u00f6 l\u00f6yt\u00e4nyt etsim\u00e4\u00e4si?<\/h4>\n

Message us at hello@cottonedshop.com<\/a>.<\/p>\n

Where is Cottoned based?<\/h4>\n

Sofia, Bulgaria<\/p>\n

Ovatko kaikki tuotteet k\u00e4sintehtyj\u00e4?<\/h4>\n

Kyll\u00e4, kaikki tuotteet ovat k\u00e4sintehtyj\u00e4 ja tilauksesta valmistettuja.<\/p>\n

Teetk\u00f6 kaikenmuotoisia ja -kokoisia tilaustuotteita?<\/h4>\n

Kyll\u00e4, voimme luoda mink\u00e4 kokoisia ja muotoisia tahansa!<\/p>\n

How do you ship orders?<\/h4>\n

Kaikki tilaukset l\u00e4hetet\u00e4\u00e4n Bulgarian postipalvelun kautta (ellei toisin pyydet\u00e4) yhteisty\u00f6ss\u00e4 maasi kansallisen postin kanssa. K\u00e4yt\u00e4mme kirjattua postia ja paketit edellytt\u00e4v\u00e4t allekirjoitusta toimituksen yhteydess\u00e4.<\/p>\n

Kaikki maat l\u00e4hetet\u00e4\u00e4n DDP (delivery duty paid) -periaatteella, joten verot ja tullit sis\u00e4ltyv\u00e4t lopulliseen hintaan, ja saat paketin kotiovellesi, eik\u00e4 sinun tarvitse selvitt\u00e4\u00e4 sit\u00e4 tullista.<\/p>\n

Mik\u00e4 on toimitusaika?<\/h4>\n

TOIMITUSAIKOJA EI OLE TAATTU. Jos tarvitset tuotteesi ennen tietty\u00e4 p\u00e4iv\u00e4m\u00e4\u00e4r\u00e4\u00e4, meid\u00e4n on laskutettava lis\u00e4maksu palveluista, kuten UPS, DHL, FedEx jne. Ole k\u00e4rsiv\u00e4llinen, viiv\u00e4stykset ovat mahdollisia, mutta National Posts on eritt\u00e4in luotettava, eik\u00e4 meill\u00e4 ole koskaan ollut kadonnutta pakettia tuhansista l\u00e4hett\u00e4mist\u00e4mme paketeista.<\/p>\n

Kansainv\u00e4listen pakettien vakiotoimitusaika on 2-4 viikkoa sijainnistasi riippuen. Priority-toimitus on saatavilla lis\u00e4maksusta.
\nJoitakin arvioituja toimitusaikoja:
\n- USA:n mantereella (kuljetusyhti\u00f6 on USPS) - 3 viikkoa.
\n- Yhdysvallat (Havaiji) - 4-5 viikkoa
\n- Kanada (Kanadan posti) - 3 viikkoa
\n- Australia (Australian posti) - 3 viikkoa
\n- Euroopan unioni - 2 viikkoa
\nHuonot s\u00e4\u00e4olosuhteet (erityisesti talvella) ja kansalliset juhlapyh\u00e4t voivat aiheuttaa viiv\u00e4styksi\u00e4.<\/p>\n

Pakettisi seuranta<\/h4>\n

Voit seurata mit\u00e4 tahansa pakettia osoitteessa www.track-trace.com<\/p>\n

Ensimm\u00e4isten p\u00e4ivien tai viikon aikana n\u00e4et jonkin seuraavista p\u00e4ivityksist\u00e4 seurantatiedoissa: \"Tilauksen valmistelu l\u00e4hetyst\u00e4 varten\", \"Laitoksen kautta k\u00e4sitelty\", \"Aseta tuote pussiin\", \"Vastaanottaa tuotteen vaihtotoimistossa\".<\/p>\n

Kaikki n\u00e4m\u00e4 p\u00e4ivitykset merkitsev\u00e4t, ett\u00e4 pakettisi on LEFT Bulgaria n\u00e4ytettyn\u00e4 p\u00e4iv\u00e4n\u00e4.<\/p>\n

Seuraava p\u00e4ivitys tulee saataville vasta, kun paketti saapuu maahasi, sill\u00e4 v\u00e4lin ei ole p\u00e4ivityksi\u00e4 (5-15 p\u00e4iv\u00e4\u00e4, riippuen maastasi ja tilauksen koosta).<\/p>\n

Voit ottaa meihin yhteytt\u00e4, jos pakettisi ei ole saapunut maahasi 25-30 p\u00e4iv\u00e4\u00e4n. Emme voi nopeuttaa toimitusta, mutta voimme tehd\u00e4 virallisen kyselyn postille, jotta se yritt\u00e4isi paikallistaa paketin.<\/p>\n

Kadonneet paketit ovat eritt\u00e4in harvinaisia.<\/p>\n

Returns and Exchanges<\/h4>\n

– If you are not completely satisfied with your purchase or wish to return an item, please, contact us. All returns must be pre-approved by Cottoned. Custom and used items are not returnable.<\/p>\n

– If your item arrived as described and without manufacturing defects or mistakes (Different fabric was used, Wrong design was implemented, More than 5% deviation in length or width), you may request a return for a non-custom item within the first 2 weeks after delivery. Items must be shipped back within 30 days of delivery. Refunds exclude platform and payment fees, and thus can be up to 82% of the order value.<\/p>\n

– If your item arrives with a manufacturing defect or mistake (listed above) we will make and send a new item or issue a full refund for that item.<\/p>\n

Can I order as a gift?<\/h4>\n

Yes, you can but please send us a message before purchasing.<\/p>\n

Can I return a product?<\/h4>\n

If your item is approved for return, please declare the value at under $15 otherwise customs taxes apply even though this is not a purchase but a return. If import fees are charged, they will be deducted from your refund amount. Returned items must be in their initial condition.<\/p>\n

European returns
\nEuropean customers can use courier company DPD to return packages, including mattresses, at a very low price, usually around 30-40 euro. Request pick up from your door, details at www.dpd.com<\/p>\n

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